Payment Policy

Payment, Delivery, Returns Policy

Thank you for visiting BEST Food Masters, an Online Store exclusively that sells Retailed edible products in India. Your visit to this website is subject to this Payment, Delivery and Returns Policy and Terms and Conditions and our Privacy Policy available here in this website.

This website https://bestfoodmasters.com/ is independently operated by BEST Food Masters; an India based company incorporated under the Indian Companies Act of 1989 .The brand “BEST Food Masters” is being used on this site under a specific agreement. The policy is issued by BEST Food Masters which may be referred to by full name as BEST Food Masters or ‘We’. By placing an order on this site you are entering into a purchase/sale transaction solely with us. This applies to all cases where the payment is made by all modes i.e. all credit cards, bank card, debit card, cheque, bank transfer and other payments are to be made to https://bestfoodmasters.com/. Your credit card or debit card statements will be BEST Food Masters. In case of third party statements including bank and credit card statements the merchant name may appear in an abbreviated format.

To place an order you will need to complete the transaction on the website. This may or may not be assisted with a phone call with the customer service representative. By placing an order on the site or on phone, you are agreeing to the terms and conditions and payment policy published in the appropriate section of the website.

After you have made your selection and added products to your shopping cart, you will need to proceed to the checkout section. In this section, you will be asked for your address and other contact information as well as payment related information. Once the payment transaction has been successfully completed, your order will be processed on receipt of the funds from the bank or Credit Card Company. It is at this stage that the sale is said to be complete then thereafter your products will be shipped based on product availability and completion of logistics operations related to the same.

 

Payment Options

The following modes of payments are available

  • Domestic and international credit cards issued by banks and institutions that are part of the Visa & Mastercard Network.
  • Visa Debit cards
  • Netbanking/Direct Debit payments from select banks in India. A full list is available at the time of Check Out and prior to making payments for purchases As prescribed by the financial institutions issuing the credit or debit cards affiliated with Visa and MasterCard you will be required to submit your 16-digit credit card number, card expiry date and 3-digit CVV number (usually on the reverse of the card) when you make your online transaction using your Credit or Debit card. You should also have enrolled your Credit Card with VBV (Verified by Visa) or MSC (Mastercard Secure Code) to complete the transaction.

Product Pricing

Product prices listed on the website are current. While every care has been taken to label the products accurately, errors in data entry and updation may occur. We reserve the right to cancel the order in case a transaction has been made where the price indicated was not the correct price. In the rare event that happens, we will give a full refund of all money received from the customer.

Prices are subject to change without advance notice.

To place an order you will need to complete the transaction on the website. This may or may not be assisted with a phone call with the customer service representative. By placing an order on the site or on phone, you are agreeing to the terms and conditions and payment policy published in the appropriate section of the website.

All prices on this web site are in Indian Rupees. For international cards used on the site, the banks applicable exchange rate and charges will apply. We have no jurisdiction on this and any disputes or queries on exchange rates and bank charges need to be directed to the bank or institution that issued your card or payment instrument. All orders are acknowledged at current pricing. We will bill at price in effect at the time of receipt of money and raising of an invoice. Our products are liable for GST in India.

Security

Transactions on the website are protected by SSL (Secure Sockets Layer) and Secure Data Encryption using a 1024-bit process. Any information you enter when transacting with the webstore is sent in a Secure Socket Layer (SSL) session and is encrypted to protect you against unintentional disclosure to third parties. This is an assurance that it follows the best security practices adopted by major online vendors where all payments are processed in real-time for your security and immediate peace of mind. Credit card and Debit card information is not stored by us and is not taken by us. This information is taken directly by the payment gateway provided who is authorised and is compliant with the regulations and requirements of various banks and institutions and payment franchises that it is associated with.

Out of Stock situations

Our endeavour is to ensure that all products listed on the site are available in stock for dispatch to the buyer. However in case this in not available for any reason, we will contact you within 2 business days and give you the option to exchange, delay or cancel the order based on your convenience.